pg demo Privacy Policy

This page describes what we collect when you use pg demo and how we keep that data protected. Our pg demo platform processes personal information—your name, email, banking details, transaction history, and device identifiers—to deliver account services, process payments, and comply with anti-money-laundering regulations applicable across supported jurisdictions.

We at pg demo take data security seriously. All information transmitted to our systems is encrypted; your banking credentials are never stored on our servers in readable form. We comply with standard data-protection practices and limit access to your data to authorised personnel only. This policy explains what we collect, how we use it, how long we keep it, and what rights you have over your information.

Our pg demo privacy practices apply to all account holders and visitors to our platform. If you have questions about how we handle your data, you may contact our privacy team using the details provided at the end of this policy. We update this policy periodically to reflect changes in our service or regulatory requirements; continued use of pg demo constitutes acceptance of the current version.

What Data We Collect on pg demo

We collect personal information during account registration, deposit processing, and withdrawal requests. At registration, we collect your email address, chosen username, and a secure password. When you request account verification—which occurs before your first withdrawal—we collect your full legal name, date of birth, national identification number (ID card, passport, or driver's licence number), and proof of residential address. This verification data is encrypted and stored separately from your gaming account data.

During deposit and withdrawal, we collect banking information including your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet account details), transaction amounts, and timestamps. We also record your device information—browser type, operating system, IP address, and device identifier—to detect fraudulent login attempts and protect your account from unauthorised access. We retain this device data for twelve months; after twelve months, we delete or anonymise it.

Our pg demo system automatically logs your gaming activity—game selections, wager amounts, bet times, and outcomes. This data is retained for your account history and is accessible anytime from your pg demo dashboard. We also collect cookies and similar tracking technologies to remember your preferences, session information, and browsing behaviour. You may opt out of non-essential cookies through your browser settings; essential cookies required for platform functionality cannot be disabled.

How We Use Your Data on pg demo

We use your personal data to operate our pg demo platform—to verify your account, process your deposits and withdrawals, settle game outcomes, and provide customer support. Your banking information is shared with payment processors only, who use it to execute transactions and confirm settlement. We use your device and IP address data to detect fraud, prevent account takeover, and comply with security protocols.

Our pg demo verification team uses your identity data during KYC verification and during any enhanced review of unusual account activity. We may compare your information against anti-money-laundering watchlists and sanctions lists to ensure compliance with applicable law. If you live in or frequently access pg demo from Jakarta, Surabaya, Bandung, Medan, or Semarang, our regional compliance team may conduct additional verification.

We use your email address to send account notifications—deposit confirmations, withdrawal status updates, bonus offers, and security alerts. You may opt out of marketing emails (bonus offers, platform updates) through your account settings; however, we will continue sending transactional emails (account security, withdrawals, dispute notifications) to maintain platform security and regulatory compliance. We do not share your email with third parties for marketing purposes.

• 1
  Account administrationPrimary use

  We use your data to maintain your account, process transactions, and resolve disputes.

• 2
  Fraud preventionPrimary use

  We monitor for suspicious activity, account takeover attempts, and collusion between accounts.

• 3
  Regulatory compliancePrimary use

  We verify your identity, screen against sanctions lists, and maintain records for anti-money-laundering compliance.

Our pg demo privacy practices prioritise your data security and regulatory compliance, balancing transparency with necessary account protections.

Third-Party Processors and Data Locations on pg demo

Our pg demo platform uses third-party service providers to process payments, host data, and deliver customer support. These processors include payment gateways (mobile banking, local payment, online payment, e-wallet, mobile banking, and bank processors), cloud hosting providers, and customer support software. We share only the data necessary for each processor to perform their specific function; we do not share your gaming history or full identity data with non-essential third parties.

Our servers may sit outside your jurisdiction. We store pg demo account data on encrypted servers located in multiple regions for redundancy and performance. Your identity verification data is stored in a separate encrypted system with restricted access. If our servers are located outside your country, your data may be subject to that country's laws; by using pg demo, you consent to cross-border data processing and acknowledge that legal protections may differ from your home jurisdiction.

We retain your gaming activity data indefinitely—this is necessary for dispute resolution, fraud investigation, and account history access. We retain your identity verification data for at least five years to comply with anti-money-laundering record-keeping requirements. Device and IP address logs are retained for twelve months. If you request account deletion, we will anonymise your personal data but retain encrypted records necessary for regulatory compliance.

Your Rights and Our pg demo Data Practices

We do not sell or share your data for marketing purposes. We do not use your data to build profiles for targeting third-party advertising. We may disclose your data where required by law—for example, if a court orders disclosure or if a government agency requests information as part of a criminal investigation. During holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi, response times to data requests may extend by one additional business day.

We undertake to notify you of any data breach that compromises your personal information. If we discover unauthorised access to your pg demo account, banking details, or identity verification data, we will send you an email notification within forty-eight hours and provide guidance on protective steps you should take. We maintain cyber-liability insurance to cover costs associated with data breaches, though insurance does not guarantee recovery of lost funds.

Our pg demo services are available only where local law permits. Data protection laws vary by jurisdiction; this policy is provided in English for users across supported regions in Jakarta, Surabaya, Bandung, Medan, and Semarang. If you have questions about our privacy practices, wish to access your data, or suspect a data breach, contact our privacy team at [email protected] or through the contact form in your account settings. We will respond within five business days.